We are thrilled to introduce our efficent method for communicating with our Modular Sales Engineering Team for US customers – our new email queue system! This innovative approach is designed to enhance response times and elevate your overall customer experience by ensuring that our committed team can tackle your inquiries more efficiently.

Say goodbye to the days of directing your requests to individual team members. Now, instead of reaching out to Christopher Amargo, Glenn Gearhart, Jeremy Klaber, or Kara Raksin separately, simply send your inquiries to our shared email queue.

Connecting with the Email Queue

Accessing the queue is as easy as sending an email. To reach the queue, just send your message to [email protected]. This will guarantee that your request is visible to the entire team and can be addressed by the most suitable expert promptly.

Types of Requests to Send to the Queue

Wondering which types of requests to send to the email queue? Here's a list of the most common ones:

1. Information Requests
2. Cross Requests
3. Application Analysis
4. Belt Pull Requests
5. Drawing Requests

Although we continue to be accessible through traditional communication channels like phone and email, our email queue is now the most effective way to get in touch with us. By utilizing this innovative approach, you can rest assured that your inquiries are being managed swiftly and competently by our dedicated Modular Sales Engineering Team.